New Website Launch FAQ
I never received an account activation email for the new website?
Please create a new account here. If you're an SOS VIP, don't worry, we'll match up your email address to ensure your VIP status is active :)
How do I get my VIP 10% discount on the new site?
Please use discount code VIP at checkout, while we work on automating this :)
What is the returns process for the new website?
Our new returns page is located here.
Can I access my old account?
Yes, you can access your old account for the time being at https://old.scienceofstyle.com.au. Please ensure you use your old login and password.
I have unused Gift Card Credit or Store Credit on the old website.
Please contact firstname.lastname@example.org and include the Gift Voucher Number if applicable. We'll transfer your unused credit to your new account.
You can access your old account for the time being at https://old.scienceofstyle.com.au if you would like to check your account for store credit.